Privacy Policy

Miss Velvet is committed to protecting the privacy of any information provided by its Customers and will take all reasonable precautions to protect personally identifiable information from loss, misuse or unauthorised access.

When dealing with a Customer’s personal information, Miss Velvet will fulfil all obligations under the Privacy Act 1988 and the National Privacy Principles. In order to process a Customer’s Order, Miss Velvet requires information such as the Customer’s name, date of birth, email or contact number, delivery address and payment details.

Miss Velvet will not sell the Customer’s personal information to any third party. Miss Velvet will not disclose the Customer’s details to any third parties without the Customer’s consent except in the following circumstances: delivery purposes; and if necessary to comply with applicable laws, investigations, or legal proceedings where Miss Velvet is obliged to disclose the Customer information.

We use PayPal to process all payments. This option allows you to pay any way you like, including with any major credit card, or with your PayPal account.

Miss Velvet cannot view and does not store any of your credit card details, so rest assured your credit card details are secure and private. For more information regarding PayPal's security and privacy policies, please visit

Google Analytics and Cookies - We use Google Analytics and cookies in order to enhance the experience for our customers.

Changes to the Privacy Policy - We reserve the right to modify this privacy policy at any time, so please review it frequently. If you would like to: access, correct, amend or delete any personal information we have about you, or simply want more information, please contact us at